Shipping Policy

Store Name: Plenyra Steps
Website: plenyra.store
Phone: 614-984-5071
Email: contact@plenyra.store
Address: 2200 Butts Road, Boca Raton FL 33431, United States

Shipping Coverage

We currently ship within the United States only. At this time, international shipping is not available. Our focus is on delivering a fast, reliable, and safe shipping experience for all U.S. customers.

Free Shipping

  • We offer free standard shipping on all U.S. orders.

  • No minimum purchase is required. The price you see at checkout is the final price, with no hidden shipping fees.

  • Free shipping ensures that our customers receive excellent value and convenience while shopping for quality footwear.

Order Processing Time

  • Orders are processed within 3–4 business days after payment confirmation.

  • Orders placed on weekends or U.S. holidays will begin processing on the next business day.

  • During high-volume periods, such as holidays or sales, processing may take longer; we will notify customers promptly of any delays.

Estimated Delivery Time

  • Standard shipping generally takes 5–6 business days after the order has been processed.

  • Once your order is shipped, you will receive a tracking confirmation email so you can monitor your package every step of the way.

Delays & Uncontrollable Circumstances

  • While we strive to deliver on time, Plenyra Steps is not responsible for shipping delays caused by carriers, natural disasters, severe weather, or other events beyond our control.

  • We encourage customers to double-check shipping addresses to avoid delays or lost packages.

Lost or Damaged Packages

  • If your order is lost, damaged, or arrives incorrectly, contact us immediately.

  • We will work directly with the shipping carrier to investigate and resolve the issue as quickly as possible.